Experience Pays

Posted By on May 28, 2009

Not to brag but, when it comes to experience, no one can touch our team.  Based on experience alone, we are the best builder in town; suited to build any one a new home. A pivotal player at any home builder is its Head of Production or Production Manager.  My Production Manager, John, is a second generation builder like myself. His father was a craftsman-oriented contractor who worried about quality not profit margins. This core belief was passed down and it shows in every Potterhill Home we build.

John started out as a trim carpenter. In the building industry, there is no better place to begin. A trim carpenter will know quicker than anyone if the framing and drywall work in a home was done correctly. If it isn’t, the trim carpenter has to fix it. So John learned early on how to ensure that his trim was put in tight and right. From the beginning, John has personally inspected the work of the framing and drywall on every job.

There is only one way to say this: John is picky.  Work can only be done a certain way and by certain contractors. When John was working on his own, he would often quote a job and clients would (inevitably) ask if he could lower his price. The response was always the same:  ”Not if you want me to build it!”  Cost concessions that impact quality are not an option.

In my career, I’ve worked with numerous production managers but never one with such a passion to give the customer the highest quality built home for the money. We’ve been together for over ten years and in those ten years I can truly say John’s experience and passion for what he does has never changed. John is one of the keys reasons we can build our customers the best quality homes in the Greater Cincinnati market.

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About the author

Carolyn Rolfes is the President of Potterhill Homes. And she's also a Rolfes - as in daughter of Dan Rolfes, the infamous Red Tag Man of Holiday Homes. So what does that say about Carolyn and who she is? Plenty. When you grow up the daughter of man who does commercials in his red underwear, you have no choice but to have a great sense of humor and humility from a very young age. Carolyn and Dan founded Potterhill Homes in 2001 and she has grown it to be one of the most successful home builders in Cincinnati. Home building is in her blood and she has a keen awareness of what consumers look for in a new home and how to deliver value at all levels. And while we don't make Carolyn dress up in green underwear for our commercials, we bet she would if we asked!

Comments

One Response to “Experience Pays”

  1. Heather says:

    Thanks for this post! The home I live in now was built by a regional builder and to say there were shortcuts in the drywall and framing is an understatement. I’m glad you have “picky” people on your staff! Now, if we could only sell our home, we’ll buy one of yours.

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About Potterhill Homes

Cincinnati-based Potterhill Homes is a premier builder of affordable, environmentally friendly homes in Greater Cincinnati. Our homes are built with traditional Cincinnati architectural styles and are perfect for both urban infill and suburban development. To learn more about Potterhill Homes,visit www.potterhillhomes.com.


About the authors

Carolyn Rolfes is the President of Potterhill Homes. And she's also a Rolfes - as in daughter of Dan Rolfes, the infamous Red Tag Man of Holiday Homes. So what does that say about Carolyn and who she is? Plenty. When you grow up the daughter of man who does commercials in his red underwear, you have no choice but to have a great sense of humor and humility from a very young age. Carolyn and Dan founded Potterhill Homes in 2001 and she has grown it to be one of the most successful home builders in Cincinnati. Home building is in her blood and she has a keen awareness of what consumers look for in a new home and how to deliver value at all levels. And while we don't make Carolyn dress up in green underwear for our commercials, we bet she would if we asked!